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Need help? Our FAQs are bursting with useful information. You can view them here:

Personal Savings FAQs

Business Accounts FAQs

Mortgage FAQs – existing customers

Mortgage FAQs – new customers

Intermediaries FAQs

If you don’t find the answer you’re looking for, please use live chat to contact our savings, mortgage and intermediary teams during opening hours (9am-5pm), or choose the topic your query relates to below and we’ll show you how to get in touch.

Do you want to contact us about a complaint? We hope you never have to, but if something goes wrong and you would like to contact us, find out the best way to do that here: we’re here to listen.

Our Head Office address is 15 Queen Square, Bath BA1 2HN. Our Head Office is not open to the public without prior appointment.