Accessibility and Specialist Support


At Bath Building Society we want all our customers to experience the same excellent, personalised service, so we are committed to providing fair treatment to all.

Everyone is susceptible to vulnerable periods in life. On this page we share some of the ways we try to make things easier for everyone.  We always have the best interests of our customers at heart so please get in touch about managing your accounts.  

We're here for you.  If you haven't been able to find what you're looking for on these pages, call 01225 423271 and you'll get straight though to our Customer Service team. We can talk through any questions or concerns on the phone. If you are unable to call, you can use the Live Chat form on the website or if you prefer to talk face to face, please visit us in branch.