What should you do if your personal information changes?

You should tell us without delay so that we can update our records. You can do this by email at bsoc@bibs.co.uk or by writing to our Head Office at 15 Queen Square, Bath BA1 2HN.  If you were introduced to us by a Broker or other Intermediary who is data controller in its own right, you should contact them separately. In some cases where you exercise rights against us under data protection laws we may need to inform the Broker or other Intermediary but this will not always be the case.