FAQs – existing customers
Please have a look at our frequently asked questions for help and support for existing Bath Building Society customers. We recognise that over the lifetime of a mortgage, your circumstances will probably change. If you need advice or would like to make changes to your mortgage, we can help. If you can’t find the answer you’re looking for below, please contact us via live chat or call the mortgage admin team on 01225 475730.
We will contact you towards the end of your term to discuss the best new deals available for existing customers looking to transfer mortgages.