What is the source of your personal information?


We will generally collect your personal information from you directly. If you are introduced to us by a Broker or other Intermediary, they will provide us with the personal information you give them.

In addition, we may obtain personal information about you from other sources such as Fraud Prevention Agencies, Credit Reference Agencies, your employer, landlord, other lenders, HMRC, DWP, publicly available directories and information (eg telephone directory, social media, internet, news articles), debt recovery and/or tracing agents, other organisations to assist in prevention and detection of crime, police and law enforcement agencies.  

Some of the personal information obtained from Credit Reference Agencies will have originated from publicly accessible sources.  In particular, Credit Reference Agencies draw on court decisions, bankruptcy registers and the electoral register (also known as the electoral roll). We have also mentioned in the lists of personal information that we process some of the CRAs’ other sources of information (which are our own source of information too).