Privacy and Cookies

What are Cookies?

A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our website, for example to allow you apply for an online account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.

How we use Cookies

We use cookies to understand how people use our websites and to help us to make your experience of our website better. Some of them are essential for our websites to work properly and some allow us to understand more about how users use the website so we can improve it. We use cookies to enable the following:

Using features on our websites

We use a session cookie called SESSION_COOKIE.  We do not store private data in it and the cookie is automatically removed when the users session ends.


Category: 1 – Strictly necessary cookie

Purpose: To retain settings about the current visit to one of websites. Language selection etc.

Cookie name: infoCookie

Category: 1 – Strictly necessary cookie

Purpose: To advise you that the website uses cookies and store your preference not to see this message again.

For measuring web traffic

We use a program called Google Analytics, which in turn uses cookies to help us find out how many people visit our website, which pages and parts are most popular, how long people spend in each area and what information people are searching for. All this insight helps us to understand how we can improve our websites.

Cookie name: _utma

Category: 2 – Performance cookie

Purpose: Saves information about total number of visits to the site, the time of the first visit, previous visit and current visit. This is a persistent cookie with a lifespan of two years.

Cookie name: _utmb

Category: 2 – Performance cookie

Purpose: Used to record information about what happened during the current visit or session, including the ability to tell when a session ends.

Cookie name: _utmc

Category: 1 – Strictly necessary cookie, 2 – Performance cookie

Purpose: Session cookie that expires at the end of the current session/visit.

Cookie name: _utmz

Category: 2 – Performance cookie

Purpose: Saves info relating to how a user arrived at a site, the channel though which they came, date/time info and what keywords they used if they arrived via a search engine.

For Social sharing and referrals

We used Share This to enable our users to bookmark or refer to content on our website using social channels. The following are the cookies listed by name, how long they last for and a link to the privacy policy on an external site to find out more.

Share This

Cookie name:​ Unam

9 months

Cookie name: ​_stid

1 year

Cookie name:​ _uset

Half an hour

Cookie name:​ UID

2 years

Cookie name:​ UIDR

2 years

For more information on Share This cookies visit

How can I manage my cookies and where can I find more information?

If you don’t want us to use cookies in your web browser, you can remove them from your computer or change your browser settings so that it either blocks cookies altogether or asks you if you’d like to accept them from some websites. As we mentioned earlier, some of our cookies are essential for our websites to work properly.

The internet industry body, the Internet Advertising Bureau has set up a website to provide information and advice on cookies and another source which gives information about how to delete and control cookies is

If we change our cookie policy it will be updated on this page.

Information collected

The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.

How do I disable cookies?

To fully disable cookies on our website, you will need to change the settings in your website browser.
Full instructions for all browsers can be found at
You may choose to set your browser to not accept any cookies. Please be aware that in doing this, none of the Bath Online services will be available.

For more information about cookies, please visit this website

Privacy Policy


We will treat all your personal information as completely private and confidential, and will not give any details about you or your accounts with us to anyone else unless we have your consent, or in exceptional circumstances where the law compels or allows us to do so.
We may therefore share your information with third parties to protect both ourselves and our customers against theft and fraud, and to prevent money laundering. By providing us with information, you are expressly authorising us to use it in accordance with this policy.

Where information is stored

The information which you provide or which we obtain through our dealings with you or in connection with your account will be held on the Society’s computers and in other records.

Your right to see your information

Under the Data Protection Act 1998, you have a right to see and receive a copy of information held about you on our records (on payment of a fee) and to ask for any inaccurate details to be amended. For the purposes of the Data Protection Act 1998, the Data Controller in relation to any personal data you supply is Bath Building Society.

If you have any questions about the Data Protection Act or your rights under it please write to:

The Society’s Secretary
Bath Building Society
15 Queen Square
Bath BA1 2HN.

How your personal information is used

The information which we ask you to provide is used to open, administer, and manage your accounts, and to deal with your enquiries. We will make it clear why we need the information and how we will use it, and we may obtain it from you directly, from a third party you authorise to act on your behalf, or from other organisations such as credit reference agencies.

Information about you and your accounts will be shared within Bath Building Society to enable us to make lending decisions, recover debts, verify your identity, to detect and prevent fraud and money laundering, or for marketing purposes.