Data Protection Privacy Notice

The meaning of some terms that we use in this privacy notice

Process or processing includes everything we do with your personal information from its collection, right through to its destruction or deletion when we no longer need it.  This includes for instance collecting it (from you), obtaining it (from other organisations), using, sharing, storing, retaining, deleting, destroying, transferring it overseas. 

Legitimate interests is mentioned in our privacy notice because data protection laws allow the processing of personal information where the purpose is legitimate and is not outweighed by your interests, fundamental rights and freedoms.  Those laws call this the legitimate interests legal ground for personal data processing.

Who we are and how to contact us

Bath Investment and Building Society of 15 Queen Square, Bath BA1 2HN is a data controller of your personal information.  This means information that is about you or from which we can identify you.  This privacy notice describes how we deal with your personal information.  We are the data controller of this information under relevant data protection laws because in the context of our business relationship with you we decide how and why it is processed in the ways explained in this privacy notice.  When we use terms such as weus and our in this notice, we mean Bath Investment and Building Society.

Our Director of Risk Management, Tonia Lovell, can be contacted if you have queries about this privacy notice or wish to exercise any of the rights mentioned in it. You can contact her on 01225 423271 or via 

You will see at the end of this privacy notice that we mention the privacy notices of Fraud Prevention Agencies and Credit Reference Agencies. Copies are available on request.

This privacy notice may be updated from time to time.  When it is, we may send you an updated copy (depending on whether we are required to do that or not).