What kinds of Personal Information about you do we process?


Personal information that we process in connection with a savings product
This may include:

  • Your title, full name, your contact details, including for instance your email address, home and mobile telephone numbers;
  • Your home address, correspondence address (if different) and recent address history;
  • Your date of birth
  • Your nationality, if this is necessary for us to comply with our legal and regulatory requirements;
  • Records of how you have contacted us and, if you get in touch with us online, details such as your mobile phone location data, IP address and MAC address;
  • Some special categories of personal data such as about your health or if you are a vulnerable customer (more details below).
  • Details of account(s) held with other providers if you pay into your savings product from those other account(s);
  • Where a person other than the savings account holder makes a withdrawal from the account, information about that person and the transaction; and
  • Information about your tax position.