Branch Team Leader
Many Members will recognise Gemma as one of the friendly faces who has been welcoming Branch customers since joining the Society in 2005. As Branch Team Leader she is responsible for the smooth running of our Branch network and maintaining the high standards of customer care we are proud of. In life before Bath Building Society, Gemma worked in the travel industry. In any spare time she has, you’ll often find Gemma with her head in a book (she particularly loves American mafia plots!).