A look back at 2025.

Bath Building Society year in review – Richard Ingle, CEO.

As 2025 draws to a close there’s a lot to reflect on. We have been working hard to grow the Society so that it continues to be strong enough to thrive long into the future.

We continue to grow the Society’s Membership, welcoming over 1,000 new Members this year, with our highly competitive Fixed Rate Bonds and ISAs and Lifetime ISA being especially popular. And we have achieved a record year of more than £100 million gross mortgage lending.

We are proud to maintain a presence on the High Street, serving our local community and reflecting our commitment to offering a personal service. We were delighted to be joined by the Mayor of Bath, Professor Bharat Pankhania, for the re-opening of our beautifully refurbished Wood Street Branch earlier this month. 

We continue to work hard behind the scenes to improve the Society’s IT systems and digital customer experience. This includes simplifying the Mobile App and planning for an upgrade of our core platform, where Member accounts are recorded, to go live in 2026. The upgraded system will give Members easier access to manage their savings and – for some accounts – the functionality to choose how often interest is paid. 

Our mortgage team is also implementing a new mortgage application system to go live in early summer 2026. The system will make it much quicker and easier for new mortgage Members to apply for a mortgage and join the Society. 
 
We have helped our new Self-Build mortgage Members maximise the energy efficiency of their property with our new Green Self Build product and early next year we will introduce all Mortgage members to a trusted partner who offers advice on how to improve the energy efficiency of their homes, if they are interested.  

This year we have donated 2% of profits back to local good causes, with the biggest share going to our brilliant Charity of the Year, Julian House. We will share how this was put to good use in the Members Review next Spring. We are happy to be continuing our partnership with Julian House for another year, working closely to help homeless people in Bath. 
 
We look forward to serving you in 2026, with a wider range of products, including a planned new limited access savings account. 
 
Thank you for your continued support of the Society, it means a lot to us. Wishing you a very Merry Christmas from all the team at Bath Building Society.