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Contact the Intermediary team

Our Intermediary Relationship Managers are always available to discuss your client’s individual circumstances during office hours, Monday to Friday 9am – 5pm. Once your Intermediary contact has confirmed the case has been passed to the Operations team for processing, you can contact our Mortgage Operations team for an update via Live Chat or telephone, choosing the ‘Case Updates’ option.

How To Submit A Case

Follow our step by step guide


Live Chat

Talk to us

Live Chat

New enquiries

01225 475729

Call us

Case updates

01225 475719

Call us

This section is for use by professional Intermediaries only. If you are a customer please visit our Mortgage section.