New valuation system to speed up the process and remove fees for the majority of mortgages.

As we continue to move towards a fully online mortgage application process, we are pleased to share that we have now introduced a new property decisioning engine to make mortgage valuations faster and smoother for our brokers and clients.  
 
Developed in partnership with Legal & General (L&G) Surveying Services, the system combines L&G’s extensive proprietary data with insights from trusted third party sources. By aligning this data set with our lending criteria and the expertise of certified surveyors, the engine can quickly determine whether a property qualifies for lending or requires a physical inspection.
 
Previously, valuation reports often led to follow up questions, adding days to the process and creating uncertainty for customers. The new system removes this step by allowing certified surveyors – who oversee the engine’s outputs – to address queries directly. This results in faster, clearer decisions and fewer delays.  
 
Kyle Greck, Head of Mortgage Sales at Bath Building Society, said:
“We understand how frustrating valuation delays can be for brokers. This new valuation system speeds up the process and helps us provide answers sooner, which can make a real difference during a property purchase. It also enables us to share more detailed information about our decisions, giving customers greater clarity and confidence.  Importantly it also means the majority of our mortgage valuations will now be free of charge, offering even better value for our customers.”